This year we have focused a lot on contextual integration. This includes integration between Zoho Apps as well as integration with external apps. I want to briefly highlight some of the new integrations between Zoho Apps (also check Part I, Part II).
Zoho Wiki Integration with Zoho Projects
Zoho Wiki & Projects are two different types of collaboration tools. But when you have a need to collaboratively create content, then our Zoho Wiki integration with Zoho Projects can be really handy. Content can now be created in the context of the project you are working on. More details on this integration is available here.
Zoho Chat integration with Zoho Projects & CRM
As we mentioned previously, Zoho Chat is one of those apps that is integrated with most of our apps. This year, we integrated it with Zoho Projects as well as Zoho CRM. In case of Zoho Projects, we also enabled group chat between members of the project. More info here.
Zoho Creator integration with Zoho CRM & Invoice
Integrating Zoho Creator with our business apps is a frequently requested feature. We started this effort by taking some small initial steps by integrating Creator with CRM (more details) and Invoice (more details). Moving forward, we plan expand this integration.
Zoho Reports integration with Zoho Creator
While Creator is integrated with other Apps on one side, we also have complementary apps like Zoho Reports integrate with Creator. Users collect lots of data using their Creator apps. If you need to build reports from the collected data, you can do so with our Reports integration. More details are available here.
Tasks Integration with Projects & CRM
Zoho Tasks is one of those small applications that is part of our Zoho Mail Suite. We also have Tasks option in some of our other apps like CRM, Projects etc. We integrated tasks from other apps in Zoho Tasks providing an aggregated view of all your tasks.
Zoho Search
We launched Zoho Search this year. While a typical Search cannot be called integration, our actionable search is different. From the search results page, it opens the relevant application to open the content. An email result found in search is opened with Zoho Mail with options to respond to the email. Similarly, a document can be opened directly from a search result and can even be shared with other users right from the search interface. More information is available here.
Zoho Mail & Zoho CRM
We talked about this couple of times, but is worth another mention. Email integration with CRM can be great if done right. But there are many many vendors doing CRM and Email. As we do both, this puts Zoho in a unique position and we are able to integrate Zoho CRM with Zoho Mail as well as other email systems.
When you view the contact information of your customer in CRM, won't it be useful to also view the email exchanges you have had with that customer and may be even send out an email right from the CRM system? That was the thought behind this integration and we now have a good tight integration between these systems. More information about this is available here.
Related Posts:
Integration between Zoho Apps: Part II
Integration between Zoho Apps: Part I
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