10 December 2009

Attach a Web Page to an ACT! Contact

A little known, but very useful feature in ACT! and Internet Explorer is the ability to attach the current web page you are viewing to a specific contact. This can be used to save a specific story about a company, news about a contact, a GMail message, or a blog post from a colleague.

This integration is intalled by default when you install ACT!. You can find it in Internet Explorer under the Tools Command Bar. This is not the menu bar (i.e. File/Edit/View…), rather is usually found towards the right-hand side of the screen, just above the actual web page. If you have tab viewing implemented, it might also be on that same level.














Click on that menu item, choose Attach Web Page to ACT! Contact, which will bring up, from ACT!, the Select Contact window. Choose a contact, and click OK.












Hope this helps, thanks…

03 December 2009

Send GMail directly from ACT!

Basically, over the last year, I have received numerous inquiries into integrating GMail with ACT! I have blogged about integrating via Outlook, but often people either don’t want to use Outlook, or don’t have it. This add-on addresses both those issues.

Features:
  • send mail directlyfrom ACT! through GMail
  • HTML editing window
  • supports attachments
  • automatically populates To: field from current contact
  • HTML Signature - even with images. GMail does not even do that!!!
  • save/open messages as templates
More info and screenshots are at http://www.rbrdatasolutions.com/products.htm

The add-on creates a new menu item under Tools called WebMail Sender. It is also a toolbar button. Choosing that option will bring up what essentially is a New Mail Message window, with the email address of the current contact in the To: field. Now, fill in the Subject, the body of the email, (and CC: if desired), and click Send.

After sending, if successful, a new History item will be recorded with the date & time, and the Subject of the email as the “Regarding” line in the History item. Additionally, the Last E-Mail system field in ACT! (on top half of screen, under Latest Activities) will be updated. If selected, the body, and names only of the attachments will be recorded in the same History entry.

Please check it out at http://www.rbrdatasolutions.com/products.htm Thanks!!!