On the main contact screen layout, there are a few fields (system fields, you cannot edit them) that show the last time a contact was emailed, had a meeting, called, sent a letter, etc. However, if you don't record every call, or every email sent, but *do* use Notes and/or History to record info, this search option is what you would use.
Go to the menu item Lookup>Contact Activity. A small window will come up asking if your looking for:
- Contacts that have not changed (or changed)
- a date to search from
- what to search in: Notes, History, Activities, Opportunities, and Contact Fields
This search option also helps in that you can search all fields at once - you don't have to lookup Last Letter, Last Call, Last Email - but rather search all at once. Give it a try and find out which contacts are waiting for you to get a hold of them.
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